We are confident that you are going to love Futpong! Our satisfaction guarantee allows products to be returned within 30 days from the date of delivery for a full refund. The purchase price (excluding shipping and handling charges) will be applied to the credit card used to make the original purchase. Futpong products are guaranteed to be free of manufacturing defects for 365 days from the date of purchase. This warranty does not cover damages resulting from misuse, lost merchandise, or damage from the elements. For all returns please contact firstname.lastname@example.org for instructions and a return authorization number.